LouLou’s respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and how we safeguard it.

Information We Collect

We collect only the information needed to thoughtfully operate LouLou’s programming, membership, and events.

This may include:

• Identity and contact information such as name, email address, phone number, and city

• Information voluntarily shared through membership applications, casting submissions, or event inquiries

• Uploaded photos, videos, or portfolio materials submitted for creative consideration

• Transaction confirmations processed through secure payment providers (never full card numbers)

• Communication preferences and mailing list participation

• Limited technical information such as website activity or device type to support security and functionality

We collect only what supports the safety, integrity, and operation of our community.

How We Use Information

We use collected information to:

• Process ticket purchases and memberships

• Review membership and casting applications

• Communicate about events and programming

• Maintain the safety and integrity of our community

• Improve our website and guest experience

LouLou’s does not sell personal information.

Payment Processing

Payments are processed by secure third-party providers such as Squarespace. LouLou’s does not store full credit card information.

Information Sharing

We do not share personal information except when necessary to:

• Process payments

• Operate our website

• Comply with legal obligations

• Protect guest safety or the integrity of LouLou’s programming

Data Security

We use reasonable administrative and technical safeguards to protect personal information. While no system can guarantee absolute security, LouLou’s takes privacy seriously.

Your Rights

You may request to access, update, or delete your personal information by contacting us: concierge@madameloulous.com

Cookies

Our website may use cookies or analytics tools to understand how visitors use the site and improve functionality.

Updates to This Policy

This Privacy Policy may be updated periodically. Updates will be posted on this page.